PROCESSING TIME

We process orders within 1-3 business days. During busy periods, processing may take a bit longer.

SHIPPING COST, DELIVERY TIMES, VAT & DUTIES

*The Free Shipping offer is excluded during sales periods.


FRANCE

  • Standard Delivery: 2-3 business days – €9
  • Free Shipping: On orders over €300
  • VAT and Duties: Included in the final price.

EU

  • Standard Delivery: 3-7 business days – €15
  • Free Shipping: On orders over €300
  • VAT and Duties: Included in the final price.

SWITZERLAND / NORWAY

  • Standard Delivery: 3-6 business days – €20
  • Free Shipping: On orders over €300
  • VAT and Duties: Not included. Customers are responsible for paying any applicable taxes and import fees upon delivery.

UK

  • Standard Delivery: 3-4 business days – €20
  • Free Shipping: On orders over €300
  • VAT and Duties: VAT is included for orders under £135; for orders over £135, VAT is not included and customs duties or fees may apply. Please check with your local customs office before ordering.

USA

  • UPS Standard Delivery: 5-10 business days – $25
  • Free Shipping: On orders over $300
  • VAT and Duties: Not included. Orders to the USA may incur import taxes, customs duties, and processing fees, which are not included in the price or shipping cost and must be paid upon delivery. Please estimate these fees or check with your local customs office before ordering.

JAPAN

  • UPS Standard Delivery: 4-10 business days – ¥3,500
  • Free Shipping: On orders over ¥30,000
  • VAT and Duties: Not included. Customers are responsible for paying any applicable taxes and import fees upon delivery.

South Korea

  • UPS Standard Delivery: 4-10 business days - ₩35,000
  • Free Shipping: On orders over ₩350,000
  • VAT and Duties: Not included. Customers are responsible for paying any applicable taxes and import fees upon delivery.

REST OF THE WORLD / WORLDWIDE

  • Standard/Express Delivery: 4-13 business days – €30
  • Free Shipping: On orders over €300
  • VAT and Duties: Not included. Customers are responsible for paying any applicable taxes and import fees upon delivery.

VAT & DUTIES

  • France & Europe: VAT and duties are included in the price—no extra charges at checkout.
  • UK, Switzerland, Norway, and Worldwide: VAT and duties are not included. You may need to pay these upon delivery.

RETURN & EXCHANGE

  • Please check our policies here. 

For any questions, please email us at liaison@carnebollente.com.