PROCESSING TIME

We process orders within 1-3 business days. During busy periods, processing may take a bit longer.

SHIPPING COST, DELIVERY TIMES, VAT & DUTIES

*The Free Shipping offer is excluded during sales periods.


FRANCE

  • Standard Delivery: 1-2 business days – €9
  • Free Shipping: On orders over €300
  • VAT and Duties: Included in the final price

EU

  • Free Shipping: On orders over €300
  • Standard Delivery: 3-5 business days – €15
  • Express Delivery: 1-2 business days – €25
  • VAT and Duties: Included in the final price

SWITZERLAND / NORWAY

  • Standard Delivery: 3-5 business days – €20
  • Free Shipping: On orders over €300
  • VAT and Duties: Not included

USA

  • UPS Standard Delivery: 3-5 business days – $25
  • Free Shipping: On orders over $300
  • VAT and Duties: Orders under $800 are duty-free, but taxes may apply.

JAPAN

  • UPS Standard Delivery: 3-5 business days – ¥3,500
  • Free Shipping: On orders over ¥30,000
  • VAT and Duties: Not included

South Korea

  • UPS Standard Delivery: 3-5 business days - ₩35,000
  • Free Shipping: On orders over ₩350,000
  • VAT and Duties: Not included

UK

  • Standard Delivery: 3-5 business days – €20
  • Free Shipping: On orders over €300
  • VAT and Duties: Not included

REST OF THE WORLD / WORLDWIDE

  • Standard/Express Delivery: 3-5 business days – €30
  • Free Shipping: On orders over €300
  • VAT and Duties: Not included

VAT & DUTIES

  • France & Europe: VAT and duties are included in the price—no extra charges at checkout.
  • UK, Switzerland, Norway, and Worldwide: VAT and duties are not included. You may need to pay these upon delivery.

RETURN & EXCHANGE

  • Please check our policies here. 

For any questions, please email us at liaison@carnebollente.com.