PROCESSING AND DELIVERY TIMES

We typically process orders within 1-3 business days. 

Estimated delivery windows are displayed during checkout.

During busy periods, such as sales, please note that processing and delivery may take longer.


SHIPPING COST, VAT & DUTIES

*The Free Shipping offer is excluded during sales periods.


FRANCE

  • Pick-up Point Delivery: €7.00
  • Standard Delivery: €10.00
  • Express Delivery: €16.50
  • Free Shipping: On orders over €300
  • VAT and Duties: Included in the final price.

EUROPE - Spain, Belgium, Germany, Italy, Luxembourg, Netherlands, Portugal

  • Standard Delivery: €15.00
  • Express Delivery: €24.00
  • Free Shipping: On orders over €300
  • Pick-up Point Delivery : €9.00
  • VAT and Duties: Included in the final price.

REST OF EUROPE

  • Standard Delivery: €15.00
  • Express Delivery: €24.00
  • Free Shipping: On orders over €300
  • VAT and Duties: Included in the final price.

UK

  • Standard Delivery: €20
  • Free Shipping: On orders over €300
  • VAT and Duties: Not included. Orders shipped to the UK may be subject to import taxes, customs duties, and processing fees, which are not included in the price or shipping cost and must be paid upon delivery. Please estimate these fees or check with your local customs office before ordering. 

USA

  • Standard Delivery: $25.00
  • Express Delivery: $35.00
  • Free Shipping: On orders over $350.00
  • VAT and Duties: Orders to the USA may incur import taxes, customs duties, and processing fees, which are not included in the price or shipping cost and must be paid upon delivery. Please estimate these fees or check with your local customs office before ordering.

JAPAN

  • Standard Delivery: ¥3,500
  • Express Delivery: ¥6,000
  • Free Shipping: On orders over ¥35,000
  • VAT and Duties: Not included. Please estimate these fees or check with your local customs office before ordering. Customers are responsible for paying any applicable taxes and import fees upon delivery.

SOUTH KOREA

  • Standard Delivery: ₩35,000
  • Express Delivery: ₩55,000
  • Free Shipping: On orders over ₩350,000
  • VAT and Duties: Not included. Please estimate these fees or check with your local customs office before ordering. Customers are responsible for paying any applicable taxes and import fees upon delivery.

REST OF THE WORLD

  • Standard Delivery: €25.00
  • Express Delivery: €35.00
  • Free Shipping: On orders over €300
  • VAT and Duties: Not included. Please estimate these fees or check with your local customs office before ordering. Customers are responsible for paying any applicable taxes and import fees upon delivery.

VAT & DUTIES

  • France & EU Countries: VAT and duties are included in the price—no extra charges at checkout.
  • UK, Switzerland, Norway, and Worldwide: VAT and duties are not included. You may need to pay these upon delivery.

RETURN & EXCHANGE

  • Please check our policies here. 

For any questions, please email us at liaison@carnebollente.com.