Terms and Conditions

Welcume to Carne Bollente!

These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

1.1 Eligibility: By using this site, you confirm that you have reached the age of majority in your country of residence or that you have obtained the consent of your legal guardian to use this site.

1.2 Right to Modify: We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Significant changes will be communicated via email or a prominent notice on the website.

2. Online Store Terms

2.1 Product Availability: All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. Descriptions of products and pricing are subject to change at any time without notice.

2.2 Pricing: All prices are listed in EUR (€) and include applicable VAT (TVA). We reserve the right to change prices at any time without prior notice.

2.3 Order Acceptance: We reserve the right to refuse any order you place with us. If we refuse or cancel an order after confirmation, we will inform you promptly and provide a valid reason, such as suspected fraud or stock unavailability.

3. Payment Terms

3.1 Payment Methods: We accept various payment methods, including credit cards, debit cards, and PayPal. By providing a payment method, you confirm that you are authorized to use it and that you authorize us to charge your payment method for the total amount of your order, including applicable taxes and shipping fees.

3.2 Payment Security: All transactions are processed through secure payment gateways in compliance with GDPR, ensuring your payment information is protected.

4. Shipping and Delivery

4.1 Shipping Policy: Please refer to our Shipping Terms for detailed information about shipping methods, costs, and delivery times. Delivery times are estimated and do not exceed 30 days from the date of order confirmation, unless otherwise agreed.

4.2 Risk of Loss: In accordance with French law, the risk of loss and title for items purchased pass to you only upon delivery to your specified address.

5. Returns and Exchanges

5.1 Return Policy: You have the right to return items within 14 days of receipt, without providing a reason. Items must be returned in their original condition, unused, and with all tags attached. Please refer to our Returns & Exchanges page for detailed information on our return policy and process.

5.2 Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 14 days, and a credit will automatically be applied to your original method of payment.

6. Intellectual Property

6.1 Ownership: All content on this site, including but not limited to text, graphics, logos, images, and software, is the property of Carne Bollente or its content suppliers and is protected by international copyright laws.

6.2 Use Restrictions: You may not reproduce, distribute, modify, display, perform, or otherwise use the content on this site for any commercial purpose without the express written consent of Carne Bollente.

7. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy, which complies with GDPR. Please review our Privacy Policy for details on how we collect, use, and protect your information.

8. User Conduct

8.1 Prohibited Conduct: You agree not to use the site for any unlawful purpose or to violate any international, federal, provincial, or local regulations, rules, laws, or ordinances.

8.2 Account Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

9. Limitation of Liability

9.1 No Warranty: We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

9.2 Disclaimer: In no case shall Carne Bollente, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, except as required by French law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Carne Bollente and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

11. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of France. Any disputes arising from these Terms will be resolved under the jurisdiction of the courts of France.

12. Contact Information

Questions about the Terms and Conditions should be sent to us at liaison@carnebollente.com. Our physical address and phone number are available on our Contact page.