PROCESSING TIME

We process orders within 1-3 business days. During busy periods, processing may take a bit longer.

SHIPPING COST, DELIVERY TIMES, VAT & DUTIES

FRANCE

• Standard Delivery: 1-2 business days – €9
• Free Shipping: On orders over €300

EUROPE

• Free Shipping: On orders over €300
• Standard Delivery: 3-5 business days – €15
• Express Delivery: 1-2 business days – €25
• VAT and duties are included in the final price.

USA

• UPS Standard Delivery: 3-5 business days – $25
• Free Shipping: On orders over $300
• Duties: Orders under $800 are duty-free, but taxes may apply.

JAPAN

• UPS Standard Delivery: 3-5 business days – ¥3,500
• Free Shipping: On orders over ¥30,000
• VAT and duties are not included.

UK

• Standard Delivery: 3-5 business days – €20
• Free Shipping: On orders over €300
• VAT and duties are not included.

SWITZERLAND / NORWAY

• Standard Delivery: 3-5 business days – €20
• Free Shipping: On orders over €300
• VAT and duties are not included.

REST OF THE WORLD / WORLDWIDE

• Standard/Express Delivery: 3-5 business days – €30
• Free Shipping: On orders over €300
• VAT and duties are not included.

VAT & DUTIES

• France & Europe: VAT and duties are included in the price—no extra charges at checkout.
• UK, Switzerland, Norway, and Worldwide: VAT and duties are not included. You may need to pay these upon delivery.

RETURN & EXCHANGE

• Please check our policies here. 

For any questions, please email us at liaison@carnebollente.com.